Super Hero Squad Rumorbuster

Monday, June 30, 2008

The Mysterious Wave 10

I had a great e-mail from a reader pointing out that the Super Hero Squad Wave 10 figures (Sentry et al) have been removed from Hasbro Toy Shop, and the third wave of 4-packs (City in Crisis/Spider-Man Saves the Day and Winter Soldier Saga) disappeared as well.

In late April Wave 3 of the 4-packs went up for pre-order, and as of right now, orders placed for the sets are still listed as "back-ordered" in HTS's account status and were originally scheduled to ship 8/14/08. Before those figures were up for pre-order, Wave 10 was never made it to pre-order stage.

I've read a couple posts on some trader message boards saying that the line is over, and Entertainment Earth did mark the wave as canceled but the figures remained up on HTS for weeks afterward.

Now, here's where things get even weirder: the first picture of Wave 10 came from the Previews catalog and said the figures were shipping in July. The figures are not listed in the July 2008 consumer cancellations however and we don't have access to earlier cancellation lists. We checked the Product Change Archives and the Shipping Updates but neither of those mentioned the figures. That's not necessarily determinative of anything though, as the only real Hasbro announcement made was when they bumped up some Indiana Jones figures shipping dates.

Midtown Comics still has the figures listed as shipping July/August, and is offering the cases at 10% discount, Urban Collector lists them at 18% discount and shipping in July, Statue Toys has them shipping 3rd Quarder 2008 for about a 10% pre-order discount, Galaxy Comics gives them a July 30 shipping date so apparently none of those retailers have any reason to think that orders will not be fulfilled. But as we've talked about before, simply being available for pre-order online does not mean a product is guaranteed.

We're going to try to get more information on the subject, but right now what we have is:

(1) Winter Soldier Saga wasn't shipping until August, and those pre-orders when placed before HTS took the product listings down have not been yet been canceled.

(2) Wave 10 is listed as canceled by Entertainment Earth, and the products which were shown on HTS (but never put up for pre-order) have been removed. The figures were originally scheduled by Previews to ship in July, and (from what we have access to) Previews does not list the figures as canceled/delayed, and many comic stores (or at least their online counterparts), still have the figures available for pre-order.

So the information we have currently says the products are still coming out.

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  • You can access the previous cancellation lists here.

    By Blogger Chuck, At June 30, 2008 at 6:22 AM  

  • Thanks Chuck! I just did a quick search and could only find the cancellation of the Sand Pit Standoff and the 5th Wave of the Spider-Man figures, but no other information. A user on the Super Hero Squad forum is reporting that a Hasbro rep said the figures have been canceled but the response was from "Kerry Bronson" who, if anyone cares to Google, will see has been answering Hasbro Customer Service questions since 2005 (but not always satisfactorily, or even directly in some cases)

    Our own e-mails to both HTS and Hasbro have not been returned yet, but we're hoping for an answer soon

    By Blogger Clever Name, At June 30, 2008 at 4:21 PM  

  • Fantastic, my son and I look forward to the answer to this.

    By Blogger Chuck, At June 30, 2008 at 8:19 PM  

  • clever name: here is what entertainment earth said when I asked them about the order

    By Anonymous Anonymous, At July 1, 2008 at 2:41 PM  

  • Dear Greg,

    Thank you for your email..

    Wave 9 is no longer available for order. The manufacturer has told us not to anticipate that we will receive any shipments of this item. We are keeping this item on our website for informational purposes only.Free to contact us at any time with new issues as they arise. Thank you and we hope to hear from you again.


    Morgan Mullins

    Client Services

    By Anonymous Anonymous, At July 1, 2008 at 2:41 PM  

  • Thanks for the update! Morgan was very helpful to me a while ago when I had some order cancellations (the stuff was already at retail! Why pay a premium, and shipping, when I have to walk past the very things I want!) but I wish Hasbro could release real information like "Wave 10 is going to be exclusive to _____" or "Wave 10 is being delayed to an undetermined future date" or (and I would love this answer) "we've canceled Wave 10 until we can be sure that the quality of the figures, both the paint application and the figures themselves, will be at the standard our customers demand. We have decided to address reports of limbs breaking off, of paint smudges and of pieces falling off and ensure the highest quality product possible."

    But so far Hasbro has refused to answer out e-mails. Oh well.

    By Blogger Clever Name, At July 1, 2008 at 4:00 PM  

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